Personal Care

Cleaning
All resident room cleaning and bed linen change is undertaken weekly on the day allocated according to room number.

Clothing & Personal Laundry
Laundry services are available five (5) days a week. Individual arrangements need to be made for special care items such as dry cleaning any hand washing. Residents will require an adequate supply of suitable clothing including underwear, pyjamas, sets of clothing for summer, sets of clothing for winter, shoes, a hat and a coat.

All clothing should be clearly labelled with the resident’s full name. While staff are always careful, they do not take responsibility for lost clothing which was not labelled or for lost clothing on which the labelling was faded. Staff set aside items of clothing that are in obvious need of dry cleaning, mending or re-labelling and contact the resident’s representative. Minor repairs of clothing can be arranged at a small cost to the resident. Clothing that is not named will be labelled by staff and may incur a cost of 50 cents per garment.

Medical Services
A doctor of choice will provide medical services. If a resident’s usual doctor is unable to continue providing medical services, management and staff have a database of information (doctors and other health professionals) that may help residents to choose another. Residents wishing to maintain their doctor need to ensure that they are willing to visit the facility on a regular basis and as needed. Staff will seek medical assistance immediately if required by any resident.

Emergency Treatment/Ambulance
Access to emergency medical treatment is available 24 hours a day in the manner nominated by resident/representative and designated doctor or through the Rural Ambulance Service if required.
Note: It is recommended that ALL residents join the Rural Ambulance Service if they do not hold a Pensioner Concession Card.

Therapy
The facility’s therapy programs are designed to maintain mobility and dexterity, and to promote independence and wellness. The services of our allied health practitioners and trained health and personal care staff are combined to develop quality programs to meet residents expectations and requirements.

Other health practitioners are available by referral from health and personal care staff.
These include:
  • Dental
  • Optometry
  • Physiotherapy – 4 days a week
  • Speech Therapy
  • Dietetics
  • Occupational Therapy
  • X-Ray
  • Pathology
  • Psychiatrist
  • Psychologist
  • Infection Control Consultant
  • Audiology
Pharmacy
Management and staff have contracted the services of a pharmacist who will dispense medications into a daily administration system. Residents will be responsible for the cost of the medications but the facility will be responsible for the Webster packs. There is no problem if residents choose to use an alternate pharmacy, but management and staff request it is discussed with them to finalise these arrangements as the resident will be responsible for the cost of Webster packs and delivery. The same safety net system applies to any medication at Murray House as residents had at home. Proof of any previous expenditure for the year will need to be submitted to the pharmacy to continue the safety net calculations.

Telephone: (03) 5027 3384
31-37 Murray Street, Wentworth NSW