Facilities

Personal Care
Excellence is the only standard of health and personal care acceptable at Murray House. The level of care residents receive will depend on their required assistance and will change as necessary. Staff is trained to provide quality care to meet each residents individual requirements. Personal care is provided to residents 24 hours a day, 7 days a week.

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Activities
The staff at Murray House believe that all residents have the right and should continue to live a fulfilled life throughout their stay in residential care. The staff encourage residents to participate in regular activities arranged and also participate in regular visits to local community groups and facilities. Family and friends are welcome to participate in activities and visits. 

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Pets
Murray House does not facilitate the residency of pets however residents who have had to leave a pet to become a resident of the Murray House facility, may gain prior consent to have their pet visit. All pets must be on a leash at all times when visiting and only remain located within the outdoor patio area. Pets must be accompanied by family or friends at all times.

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Communications
As part of their continuous improvement, management and staff welcome your comments on the care and services provided and will promptly action any concerns or complaints you raise. A range of options for communication for residents, families and friend and also staff are available. The staff at Murray House appreciate and action all communication and feedback provided.

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